Requirements: Sine Point Pro App for iPad 1.19.0 or above, Brother QL-820NWB

Looking to purchase a compatible printer, visit the Sine Online Store.

If your printer has been pre-configured by Sine, please skip to Step 2.

If you are changing the way your printer connects to your iPad (eg. WiFi to Bluetooth), it's best to first clear old settings. To do this press: Menu > Administration > Reset > Factory Reset > Reset, then continue with Part 1.

Part 1: Printer Settings

  • Set your language, time and date using the arrow and ok buttons

  • Turn on Bluetooth by pressing: Menu and selecting: Bluetooth > Bluetooth ON/OFF > ON

  • Turn on auto reconnection by pressing: Menu and selecting: Bluetooth > Automatic Reconnection > ON

  • Turn off template mode by pressing: Menu > Template Settings > Template Mode > OFF

  • Disable Auto-Power Off by pressing: Menu > Settings > Auto Power Off > Adapter > Off

Part 2 : Adding the printer to the iPad

  1. On the iPad, open Settings and select: Bluetooth

  2. Ensure Bluetooth is enabled
    If you see an Allow New Connections button, tap on this to enable new connections

  3. Browse the list of discovered devices, please note that multiple printers may show up in this list.

  4. Choose your printer. (e.g. If your printer's serial number ends in 3456, your device name is QL-820NWB3456 - find the serial number underneath the label roll. (eg. A12345E1Z123456)

Part 3: Adding the printer to SinePoint Pro App

  1. Navigate to SinePoint Pro App

  2. If you haven't logged in yet, do so now.
    Or, tap cog in the bottom right-hand corner and enter your password.

  3. Allow SinePoint Pro to use bluetooth on your device.

  4. Tap cog in the bottom right-hand corner and enter your password again.

  5. Tap Printing settings

  6. Tap Bluetooth

  7. Tap the already paired printer

  8. Print a test badge

  9. Tap done to return to check-in screen

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