# Sine by Honeywell | Help Center > Advice and answers from Sine by Honeywell ## Getting started with Sine - [Which iPad can I use?](https://sine.support/en/articles/7862602-which-ipad-can-i-use.md): This article covers what iPad versions and operating systems SinePoint Pro supports. - [Your Sine Set-Up Checklist](https://sine.support/en/articles/2102740-your-sine-set-up-checklist.md): Not sure where to start? Here is everything you will need to do to get your Sine system up and running. - [Security | Onboarding Guide](https://sine.support/en/articles/5000264-security-onboarding-guide.md): Looking to enhance security in your workplace? Here's the key features you'll want to setup. - [Going paperless | Onboarding Guide](https://sine.support/en/articles/5125833-going-paperless-onboarding-guide.md): Looking to streamline and simplify your visitor management processes by going paperless? Here's the key features you'll want to setup. - [Compliance | Onboarding Guide](https://sine.support/en/articles/5000269-compliance-onboarding-guide.md): Looking to automate and manage compliance in your workplace? Here's the key features you'll want to setup. - [COVID-19 and Return to Work | Onboarding Guide](https://sine.support/en/articles/4999993-covid-19-and-return-to-work-onboarding-guide.md): Looking to get back into the workplace after COVID-19? Here's the key features you'll want to setup. - [Using the Activity Feed](https://sine.support/en/articles/2103465-using-the-activity-feed.md): Your Activity Feed is the core to Sine - [Creating a Sine Pro Account](https://sine.support/en/articles/2111204-creating-a-sine-pro-account.md): Creating an account is the first task you need to do. Hosts and Guests create a different type of account to Site and Team Administrators. - [Check-in visitors using the web dashboard](https://sine.support/en/articles/2103455-check-in-visitors-using-the-web-dashboard.md): Reception and front-of-house staff can check guests in using the check-in icon located in the top taskbar in the web dashboard. - [Badge Styles](https://sine.support/en/articles/9777824-badge-styles.md): Use site settings to customize badge styles - [Add a profile picture to your Sine account](https://sine.support/en/articles/2612727-add-a-profile-picture-to-your-sine-account.md): Add a profile picture to your account through the web dashboard. - [Configure your profile and notification settings](https://sine.support/en/articles/2597829-configure-your-profile-and-notification-settings.md): Once you have set up your account you can configure your profile and notification settings within the web dashboard. - [Lobbies](https://sine.support/en/articles/6204297-lobbies.md): Level up your multi-tenant experience with all the information you need to get up and running with Lobbies! - [What hardware do I need?](https://sine.support/en/articles/2106674-what-hardware-do-i-need.md): Sine can be set up with a range of hardware solutions, from iPad check-in kiosks to a mobile only solution. - [What support does Sine provide?](https://sine.support/en/articles/2106678-what-support-does-sine-provide.md): Sine provides 24hr support - [What platforms does Sine integrate with?](https://sine.support/en/articles/4500329-what-platforms-does-sine-integrate-with.md): Sine integrates with a range of platforms and tools to help you keep your workplace running smoothy, with more platforms added all the time. - [Do you have customer case studies?](https://sine.support/en/articles/4500140-do-you-have-customer-case-studies.md): Absolutely! Sine is trusted to provide a simple and secure solution by companies across both the globe and all industries. - [Can I view a demo of Sine in action?](https://sine.support/en/articles/2103343-can-i-view-a-demo-of-sine-in-action.md): Yes! We have a quick video demo that will take you through all the basis of setting up your account and hardware. - [What languages does Sine support?](https://sine.support/en/articles/4500122-what-languages-does-sine-support.md): Sine is available in 26 different languages, with more being added all the time. ## Managing your team - [How to set up permissions for your team](https://sine.support/en/articles/4500494-how-to-set-up-permissions-for-your-team.md): A quick guide to help you understand the various permissions levels available to your colleagues in Sine. - [How to set up and invite your team members](https://sine.support/en/articles/2102552-how-to-set-up-and-invite-your-team-members.md): Team Admins can share access with their Team: Create Site Admins, Reporting, or Front Desk & Security Users. Share access to multiple Sites - [Quick-start for collaborators](https://sine.support/en/articles/2102559-quick-start-for-collaborators.md): Get team members up to speed quickly! Here is our guide to claiming and setting up a collaborator account. - [Managing multiple teams with the team switcher](https://sine.support/en/articles/6524779-managing-multiple-teams-with-the-team-switcher.md): If you are a member of multiple teams, the team switcher will help you find your way around the dashboard with ease! ## Companies - [Avetta Integration for Sine Companies](https://sine.support/en/articles/8314940-avetta-integration-for-sine-companies.md): Connect your list of approved suppliers from Avetta to contractor compliance and check in ## Hosts - [Bulk import hosts using a CSV](https://sine.support/en/articles/5172088-bulk-import-hosts-using-a-csv.md): Easily input large numbers of hosts, using CSV import function. - [Enable hosts](https://sine.support/en/articles/2117696-enable-hosts.md): Allow visitors to select which host they would like to see on check-in. - [Host Set-Up](https://sine.support/en/articles/2056648-host-set-up.md): Hosts are users that guests can check-in to see. Hosts will be notified when a guest checks-in to see them. - [Appointees](https://sine.support/en/articles/4383000-appointees.md): Manage invites for users with appointees access to calendars. - [Set up delegates for your Hosts](https://sine.support/en/articles/2103431-set-up-delegates-for-your-hosts.md): Sine lets you receive notifications on behalf of Hosts with the Host Delegates feature. - [Hiding host groups](https://sine.support/en/articles/2119555-hiding-host-groups.md): Setup your host directory to display host groups by visitor type. - [Team Scoped Hosts Set-Up](https://sine.support/en/articles/4184460-team-scoped-hosts-set-up.md): These hosts are scoped to a team, rather than a site. They operate the same as other site hosts but are available across all sites on a team - [Sending Messages to Guests](https://sine.support/en/articles/2121764-sending-messages-to-guests.md): How to get in touch with every person checked-in to your site, be they a visitor, contractor, host or staff member. - [Private Hosts](https://sine.support/en/articles/4375476-private-hosts.md): To enable this feature for your account, please contact Sine. - [Quick Start Guide for Hosts](https://sine.support/en/articles/2121678-quick-start-guide-for-hosts.md): Learn the basics of what it means to be a Sine Host. - [Accepting and Rejecting Visitors as a Host](https://sine.support/en/articles/2103435-accepting-and-rejecting-visitors-as-a-host.md): Sine Pro allows you to accept or reject visitors before they become checked-in. - [Mobile number verification using the web dashboard](https://sine.support/en/articles/2121895-mobile-number-verification-using-the-web-dashboard.md): How to verify your mobile number for your Host account. - [Email Verification through the web dashboard](https://sine.support/en/articles/2121872-email-verification-through-the-web-dashboard.md): How to verify your email address for your Host account. - [Export Host list CSV](https://sine.support/en/articles/2111440-export-host-list-csv.md): The Export Host CSV feature allows users to export a CSV file that contains the contact information of the hosts at one or all sites. - [Hide Host Directory](https://sine.support/en/articles/2103425-hide-host-directory.md): Hide Host Directory mode is used for when you don’t wish guests to know who your Hosts are. - [Directory syncing via cURL method](https://sine.support/en/articles/2103855-directory-syncing-via-curl-method.md): This article describes how to use cURL to upload your Active Directory\(AD\) / LDAP directory as hosts ## Invites, Passes & Check-Ins - [Delegates vs Appointees vs Sine for Outlook](https://sine.support/en/articles/7877320-delegates-vs-appointees-vs-sine-for-outlook.md) - [The New Pass Modal in Sine Core](https://sine.support/en/articles/8529118-the-new-pass-modal-in-sine-core.md): A quick overview of upgraded pass modal. - [Visitor photo capture on check-in](https://sine.support/en/articles/13696213-visitor-photo-capture-on-check-in.md): Require visitors to provide a photo during check-in. - [How to add government contact tracing QR codes into your check-in forms](https://sine.support/en/articles/5378263-how-to-add-government-contact-tracing-qr-codes-into-your-check-in-forms.md): Simplify the check-in process without forgoing compliance requirements. - [How to limit mobile check-in options](https://sine.support/en/articles/5168793-how-to-limit-mobile-check-in-options.md): If you need to lock down your operations, you may wish to disable all mobile check-in options. - [Fast Track Codes](https://sine.support/en/articles/2103395-fast-track-codes.md): The Fast Track Code \(FTC\) is a fast and easy way to speed up your Check-in process. - [Web Check-in](https://sine.support/en/articles/8231443-web-check-in.md): Visitors can now check-in using their mobile phone's browser. - [Configuring contact detail requirements](https://sine.support/en/articles/10044418-configuring-contact-detail-requirements.md): Customize which contact details \(email and mobile number\) are required from different visitor types during check-in. - [Create invitations for hosts in a multi-tenant building using the calendar integration](https://sine.support/en/articles/4919744-create-invitations-for-hosts-in-a-multi-tenant-building-using-the-calendar-integration.md): Invite a host from the same multi-tenant Sine environment to a meeting at your site - [Invitations](https://sine.support/en/articles/2103388-invitations.md): The Invitations page helps you manage all your guest invitations in one place. This guide explains how to use each part of this page. - [Inviting Guests to a Site](https://sine.support/en/articles/2121724-inviting-guests-to-a-site.md): Note: To invite guests to a Site, you will need to be a host. Please contact your Site administrator if you cannot find the invites button - [Calendar Integration for Inviting Guests \(Google Calendar, Outlook, Apple Calendar\)](https://sine.support/en/articles/2103364-calendar-integration-for-inviting-guests-google-calendar-outlook-apple-calendar.md): Create an invite on Sine from your email calendar, including Outlook, Google Calendar and iCloud. - [Printing Created Invites](https://sine.support/en/articles/2103468-printing-created-invites.md): Pre-printing Invited visitor's badges - [Re-Issuing Invitations](https://sine.support/en/articles/2103374-re-issuing-invitations.md): To re-issue an invite to a previously invited guest - [Complete Pre-Registration with Fast Track Details](https://sine.support/en/articles/9086450-complete-pre-registration-with-fast-track-details.md): Visitors can now submit their check-in form responses after receiving an invitation. - [Early check-in for invitations](https://sine.support/en/articles/10021048-early-check-in-for-invitations.md): Set the time before an invitation start time where guests can check-in - [Uploading Documents to attach to Passes](https://sine.support/en/articles/2612754-uploading-documents-to-attach-to-passes.md): You can attach Documents to all guest passes that the user can download at their discretion. - [Accepting and rejecting visitors as a delegate](https://sine.support/en/articles/5168674-accepting-and-rejecting-visitors-as-a-delegate.md): Sine allows delegates to accept or reject visitors on behalf of a host, before they become checked-in. - [Uploading CSV Invitations](https://sine.support/en/articles/2103376-uploading-csv-invitations.md): When a large group of guests are set to arrive in the future, the CSV Invitation Upload feature lets you add any amount of guests quickly. - [Tips for Group Check-ins](https://sine.support/en/articles/2103416-tips-for-group-check-ins.md): When large groups of guests arrive, the case often arises where many guests need to wait for the single iPad in order to check-in. ## Workflows - [How to enable Workflows](https://sine.support/en/articles/8347350-how-to-enable-workflows.md) - [Multiple approver groups](https://sine.support/en/articles/15688840-multiple-approver-groups.md): Creating more than one approver group in Workflows. - [How to create a workflow](https://sine.support/en/articles/2236619-how-to-create-a-workflow.md): A comprehensive guide to help you create workflows and streamline your compliance processes. - [Create conditional logic in a workflow](https://sine.support/en/articles/5366392-create-conditional-logic-in-a-workflow.md): Add conditions to a workflow to show or hide specific fields or entire pages based on responses to previous questions. - [Customising Workflows content fields](https://sine.support/en/articles/2239760-customising-workflows-content-fields.md): This article describes how to create or edit questions, upload requests, site information and images to build your workflow forms. - [Sharing and publishing workflows](https://sine.support/en/articles/2244310-sharing-and-publishing-workflows.md): Share your workflows and start receiving responses. - [How to utilise automatic document expiry in your Workflows](https://sine.support/en/articles/2941805-how-to-utilise-automatic-document-expiry-in-your-workflows.md): Set and manage document expiry settings within Sine Workflows, one of the most powerful ways to automate and manage your compliance. - [Validating Workflows at Check-in \(Workflows integration\)](https://sine.support/en/articles/2338381-validating-workflows-at-check-in-workflows-integration.md): This article outlines how to enable the integration of a Workflow with the check-in event. - [Webhooks for Workflows](https://sine.support/en/articles/6239867-webhooks-for-workflows.md): Enable webhooks to send response data directly to your other systems. - [Bulk-invite users to complete a workflow with CSV upload](https://sine.support/en/articles/5681677-bulk-invite-users-to-complete-a-workflow-with-csv-upload.md): Easily invite your users to complete a workflow with CSV upload and simple tracking of their completion status. - [Add custom fields to the Workflows response table view](https://sine.support/en/articles/6819326-add-custom-fields-to-the-workflows-response-table-view.md): Quickly view essential workflow information from the response table view, with 'Available in Table' for multiple choice and text box fields. - [Team Permissions - Workflows](https://sine.support/en/articles/3208171-team-permissions-workflows.md): This article explains how to provide and manage access for the Sine Workflows admin dashboard - [Set up approval conditions for a workflow](https://sine.support/en/articles/5222646-set-up-approval-conditions-for-a-workflow.md): Use approval conditions to flag responses for manual review, while 'correct' responses are automatically approved. - [Delegated Workflows Responses](https://sine.support/en/articles/7175115-delegated-workflows-responses.md): Placeholder - [How to export workflow responses to CSV](https://sine.support/en/articles/5670349-how-to-export-workflow-responses-to-csv.md): Export the content of your workflow responses to a CSV - [Admin - Add a Workflow Response](https://sine.support/en/articles/2424497-admin-add-a-workflow-response.md): Manually add a workflow response from within the Workflows Admin Dashboard. - [Approving or Rejecting Workflow & Permit Responses](https://sine.support/en/articles/2244225-approving-or-rejecting-workflow-permit-responses.md): This article demonstrates how to approve or reject responses received from a visitor. - [Create, edit and assign tags in Workflows](https://sine.support/en/articles/4300504-create-edit-and-assign-tags-in-workflows.md): Everything you need to know to get started with Tags for Sine Workflows - [Manage your Workflows notification settings in the web dashboard](https://sine.support/en/articles/3134753-manage-your-workflows-notification-settings-in-the-web-dashboard.md): For team admins, here's all the options you have to manage your notification settings within Workflows. - [Exporting a PDF copy of a workflow response](https://sine.support/en/articles/8259266-exporting-a-pdf-copy-of-a-workflow-response.md): Save a certificate or PDF copy for sharing or record keeping - [Multi Contractor Permits](https://sine.support/en/articles/8290361-multi-contractor-permits.md): Add all relevant contractors working on a job to a permit - [Workflow Response Company & Date Editing](https://sine.support/en/articles/8454548-workflow-response-company-date-editing.md): Manage compliance and jobs better with greater control over responses. - [Setting up a data retention policy for Workflows](https://sine.support/en/articles/15841440-setting-up-a-data-retention-policy-for-workflows.md): Control how long Workflow responses are kept before they're automatically deleted. - [Auto-save workflows responses](https://sine.support/en/articles/4209437-auto-save-workflows-responses.md): This article looks at the autosave feature of workflows and the user experience of your visitors and contractors. - [Pre-fill rejected Workflows responses](https://sine.support/en/articles/4205735-pre-fill-rejected-workflows-responses.md): This article looks at the implementation and function of the pre-fill rejected Workflows feature. - [Enable auto-logout from workflows](https://sine.support/en/articles/4358023-enable-auto-logout-from-workflows.md): Manage devices where multiple users need to complete workflows with auto-logout options. - [How to upload SWMS - Workflows](https://sine.support/en/articles/2367013-how-to-upload-swms-workflows.md): This article explains how to upload your SWMS to a Workflow form. - [Contractors Self-Submit - Workflows](https://sine.support/en/articles/2244671-contractors-self-submit-workflows.md): This article describes how contractors submit their responses to complete the induction process. - [Accountless workflow responses](https://sine.support/en/articles/10574388-accountless-workflow-responses.md): Allow visitors and contractors the ability to submit workflow responses without requiring an account. ## SinePoint Pro for iPad - [Downloading the SinePoint Pro App to your iPad](https://sine.support/en/articles/2103243-downloading-the-sinepoint-pro-app-to-your-ipad.md): SinePoint Pro for iPad can be downloaded for free from the Apple App Store. - [Upcoming changes to SinePoint Pro](https://sine.support/en/articles/7017289-upcoming-changes-to-sinepoint-pro.md): A quick overview of the accessibility changes coming to SinePoint Pro, including the potential impact on kiosk backgrounds. - [Installing or Updating the SinePoint Pro App](https://sine.support/en/articles/4163384-installing-or-updating-the-sinepoint-pro-app.md): Updating the Sine Point Pro app for iPad is important to keep up to date with the latest Sine features and bug fixes - [How to check if your iPad is 32-bit or 64-bit](https://sine.support/en/articles/5078257-how-to-check-if-your-ipad-is-32-bit-or-64-bit.md): SinePoint Pro requires an iPad running 64-bit architecture, here's how you can check your iPad's architecture. - [Connecting an iPad display using the Quick Connect method](https://sine.support/en/articles/5990514-connecting-an-ipad-display-using-the-quick-connect-method.md): Quick Connect replaces the traditional username and password login method with a simple PIN code to link displays to your site. - [Basic Check-in Flow Through SinePoint Pro](https://sine.support/en/articles/2103385-basic-check-in-flow-through-sinepoint-pro.md) - [How to manage your Displays](https://sine.support/en/articles/2667973-how-to-manage-your-displays.md): Manage your displays from the Sine web dashboard. A 'display' is an iPad running SinePoint Pro. - [Manage your SinePoint Pro interface](https://sine.support/en/articles/2115432-manage-your-sinepoint-pro-interface.md): SinePoint Settings allow you to configure the appearance and functionality of your Site’s iPads using SinePoint Pro software. - [Best practice for iPad backgrounds and logos](https://sine.support/en/articles/2103386-best-practice-for-ipad-backgrounds-and-logos.md): Customise your iPad interface with your logos and background images. - [Lock down your iPad with Guided Access \(iOS 13 & above\)](https://sine.support/en/articles/3368033-lock-down-your-ipad-with-guided-access-ios-13-above.md): Enabling Guided Access on your iPad locks down the SinePoint Pro app into kiosk mode. - [Lock down your iPad with Guided Access \(iOS 12 & below\)](https://sine.support/en/articles/2103254-lock-down-your-ipad-with-guided-access-ios-12-below.md): Enabling Guided Access on your iPad locks down the SinePoint Pro app into kiosk mode. - [Device Management \(MDM\)](https://sine.support/en/articles/2107370-device-management-mdm.md): Request Sine's device management enrolment for your iPad and take the hassle out of operating your iPad. - [Hotspot set-up on an iPad](https://sine.support/en/articles/2107143-hotspot-set-up-on-an-ipad.md): How to set up a personal hotspot on the iPad. - [iPad Settings menu for SinePoint Pro](https://sine.support/en/articles/2115337-ipad-settings-menu-for-sinepoint-pro.md): Site Admins can access a control menu to adjust various settings on the SinePoint Pro app - [ID Check](https://sine.support/en/articles/3477122-id-check.md): Everything you need to know about our ID Check feature. Please note this is only available for US customers. - [How to check-in with ID Check](https://sine.support/en/articles/3481697-how-to-check-in-with-id-check.md): A quick look at the ID scanning check-in flow for a visitor at a site with ID check enabled. Note, this is only available to US customers. - [An introduction to Face Check and facial recognition with Sine](https://sine.support/en/articles/2770608-an-introduction-to-face-check-and-facial-recognition-with-sine.md): A quick overview to help you get started with the Face Check feature. - [Check-in with Facial Recognition \(Face Check\)](https://sine.support/en/articles/2773216-check-in-with-facial-recognition-face-check.md): This article explains how to check-in to a site using Face Check, Sines facial recognition feature. - [Check-out by facial recognition \(Face Check\)](https://sine.support/en/articles/2107177-check-out-by-facial-recognition-face-check.md): This article explains how to check-out of a site using Face Check, Sines Facial Recognition feature. ## Sine Pro for Mobile - [SinePro Mobile Check In and Out Explained](https://sine.support/en/articles/2103303-sinepro-mobile-check-in-and-out-explained.md): A Step-by-Step Guide to Managing Site Access with Sine via the SinePro Mobile App - [Downloading Sine Pro for mobile](https://sine.support/en/articles/2103313-downloading-sine-pro-for-mobile.md): Visitors, Contractors and Hosts can all use Sine Pro for free. Get verified and start checking in and out. - [Auto check-in with the Sine Pro mobile app](https://sine.support/en/articles/3581582-auto-check-in-with-the-sine-pro-mobile-app.md): This article explains how to set up auto check-in for through the Sine Pro mobile app, and quick troubleshooting steps. - [Geofences](https://sine.support/en/articles/2103454-geofences.md): Use geofencing around your Site to create a virtual perimeter to trigger check-in and out notifications. - [Scan-in and scan-out on Sine Pro for mobile](https://sine.support/en/articles/2107217-scan-in-and-scan-out-on-sine-pro-for-mobile.md): This guide details how to use the Sine Point app to scan in and out of a location using your mobile phone. - [Host Notifications on Sine Pro](https://sine.support/en/articles/2103426-host-notifications-on-sine-pro.md): The Sine Pro app can be used by Hosts to receive notifications that their guest has arrived and is here to see them. - [Checking out of a site using Sine Pro](https://sine.support/en/articles/2103428-checking-out-of-a-site-using-sine-pro.md): There are 3 ways to check-out of a Site with the Sine Pro mobile app. - [Check-in/out from the Lock Screen](https://sine.support/en/articles/2111475-check-in-out-from-the-lock-screen.md): When using a mobile device, often notifications from Sine Pro are received asking you to check-in/out - [Auto Check-out](https://sine.support/en/articles/2103490-auto-check-out.md) - [Document capture during check-in \(beta\)](https://sine.support/en/articles/2107299-document-capture-during-check-in-beta.md): It is possible to capture the documents at check-in These documents can include Photo ID, Insurance and others. - [Sine Location Settings](https://sine.support/en/articles/2323123-sine-location-settings.md): This article details how to access the location settings for the Sine Pro app through your mobile devices settings ## Printing - [Brother QL-820NWB Badge Printer Set-up](https://sine.support/en/articles/2102845-brother-ql-820nwb-badge-printer-set-up.md): Learn how to set up your QL-820NWB Printer to print Sine check-in badges. - [Configure your Brother Printer WiFi Connection using the Printer Setting Tool \(Windows\)](https://sine.support/en/articles/3106951-configure-your-brother-printer-wifi-connection-using-the-printer-setting-tool-windows.md): Configuring your Brother Label printer using Printer Setting Tool & WiFi - [Using your Badge QR code to Check-out](https://sine.support/en/articles/2134556-using-your-badge-qr-code-to-check-out.md): This article details how to use your badge to check-out. - [Printing Badges & Passes from the Dashboard](https://sine.support/en/articles/2111474-printing-badges-passes-from-the-dashboard.md): This guide outlines how to print badges from the web dashboard, typically used when printing direct from the PC to the printer. - [Re-connecting a Brother Label Printer](https://sine.support/en/articles/2618190-re-connecting-a-brother-label-printer.md): Use this guide to assist with re-connecting a Brother Label printer when connection has been lost. - [Connecting the Brother Printer to PC via USB](https://sine.support/en/articles/2115218-connecting-the-brother-printer-to-pc-via-usb.md): This article explains how to connect your Brother Printer directly to the PC via USB. - [Cellular 4G Hot-Spot: Connecting your Brother QL-720NW or QL-810W](https://sine.support/en/articles/2102711-cellular-4g-hot-spot-connecting-your-brother-ql-720nw-or-ql-810w.md): This article will guide you through the steps to connect your Brother Printer to your Cellular iPad and SinePoint Pro app - [Connecting the Brother Printer to PC via Ethernet](https://sine.support/en/articles/2597850-connecting-the-brother-printer-to-pc-via-ethernet.md) - [Wi-Fi Network: Connecting your Brother QL-720NW or QL-810W](https://sine.support/en/articles/2102757-wi-fi-network-connecting-your-brother-ql-720nw-or-ql-810w.md): This article will guide you through the steps to connect your Brother Printer to your Wi-Fi or 4G and SinePoint Pro app - [Brother QL-820NWB Badge Printer Enabling Auto Power On](https://sine.support/en/articles/8223254-brother-ql-820nwb-badge-printer-enabling-auto-power-on.md): Learn how to set up your QL-820NWB Printer to automatically power on - [Mobile or Web Printing](https://sine.support/en/articles/2103417-mobile-or-web-printing.md): Users checking in to your site with the Sine Pro mobile app can automatically trigger a printed pass. - [Print by Visitor Type](https://sine.support/en/articles/2597372-print-by-visitor-type.md): The Print by Visitor Type feature allows you to select which visitor types will get a badge upon a successful check-in. - [Assign Printer via IP/AirPrint](https://sine.support/en/articles/2597387-assign-printer-via-ip-airprint.md): You can assign a printer to a specific site and iPad by adding it using its IP address. To do so, just follow these steps: - [What’s my Brother Printer’s IP Address?](https://sine.support/en/articles/2105008-what-s-my-brother-printer-s-ip-address.md): Printer IP Address - [Resetting the Brother QL-720 NW Printer’s Network Settings](https://sine.support/en/articles/2103423-resetting-the-brother-ql-720-nw-printer-s-network-settings.md): Occasionally, printer errors can occur. The solution can often be to reset all printer settings to their factory default. - [Reloading labels in your Brother Label Printer](https://sine.support/en/articles/2103373-reloading-labels-in-your-brother-label-printer.md) - [Connecting your printer to enterprise networks](https://sine.support/en/articles/3431480-connecting-your-printer-to-enterprise-networks.md): For users connecting Brother QL Printers to enterprise networks using IEEE 802.1x authentication. - [Label printers on Cisco Networking](https://sine.support/en/articles/7051565-label-printers-on-cisco-networking.md): The following information is for troubleshooting connecting label printers to networks using Cisco networking equipment. ## Reporting and Messaging - [Core Reports](https://sine.support/en/articles/2103483-core-reports.md): Sine can provide you powerful usage insights and reporting, make sure you're using them to their full potential with our guide on reports. - [Insights](https://sine.support/en/articles/4509453-insights.md): Easily view and explore data about your site with the Insights page. - [Daily Auto Email Reports](https://sine.support/en/articles/2103458-daily-auto-email-reports.md): Sine allows you to turn on daily auto-reports, so your team can all receive a summary of active passes still checked-in at your Site. - [Export reporting data to CSV](https://sine.support/en/articles/4509459-export-reporting-data-to-csv.md): Export your reporting data to CSV for use in other applications, or easy sharing with other relevant parties. - [Advanced Reporting for Large Teams](https://sine.support/en/articles/9792869-advanced-reporting-for-large-teams.md): Sine has released a new reporting tool available for Core and Workflows - [Evacuation Messages](https://sine.support/en/articles/2103405-evacuation-messages.md): Utilise the messaging function to communicate with everyone on your site in emergencies. ## Assets - [Getting started with Assets](https://sine.support/en/articles/13747383-getting-started-with-assets.md): Set up and manage your asset register to track physical items assigned to visitors and contractors. - [Tracking and reporting on your assets](https://sine.support/en/articles/15690712-tracking-and-reporting-on-your-assets.md): Filter your asset register, export it as a CSV, read a summary of activity at a glance. - [Migrating from Scan & Track to Assets](https://sine.support/en/articles/15793812-migrating-from-scan-track-to-assets.md): How to migrate from Scan & Track to the dedicated Assets feature. ## Integrations and Plugins - [Configuring QR Codes for Access Control in Sine Visitor and Contractor Management](https://sine.support/en/articles/9713907-configuring-qr-codes-for-access-control-in-sine-visitor-and-contractor-management.md) - [Setting up a Sine Secure Bridge](https://sine.support/en/articles/10625900-setting-up-a-sine-secure-bridge.md): Learn how to set up a secure tunnel between Sine Cloud and your on-premises access control systems using the Sine Secure Bridge. This guide covers creating a tunnel, installing the agent, and troub... - [KeyWatcher Australia Integration](https://sine.support/en/articles/3190584-keywatcher-australia-integration.md): This article provides an overview of Sine's KeyWatcher Australia Integration - [Sine Pro Cm3 Integrations Setup](https://sine.support/en/articles/2103367-sine-pro-cm3-integrations-setup.md) - [Procore Integration](https://sine.support/en/articles/3432089-procore-integration.md): Sine integrates with Procore by writing visitor and contractor data, gathered on check-in and check-out, into Visitor and Manpower Logs. - [COVID-19 Responses Integration](https://sine.support/en/articles/3861824-covid-19-responses-integration.md): This article outlines Sines COVID-19 integration for check-in forms - [Webhook Integrations Setup](https://sine.support/en/articles/2103371-webhook-integrations-setup.md): Use the Sine Webhook integration to push data to your favourite service. - [Eventbrite Integration](https://sine.support/en/articles/2866795-eventbrite-integration.md): This article explains how to configure your site with Eventbrite - [Slack Integration Setup](https://sine.support/en/articles/2214683-slack-integration-setup.md): This article describes how to setup Slack to receive messages and notifications from Sine - [Microsoft Teams integration](https://sine.support/en/articles/5521982-microsoft-teams-integration.md): This article helps you set up and configure the Microsoft Teams integration for Sine. - [Sine for Outlook add-in](https://sine.support/en/articles/5950232-sine-for-outlook-add-in.md): This guide takes you through the setup and use of Sine for Outlook add-in, providing a simpler way to manage invitations from Outlook. - [Torus Key Cabinets](https://sine.support/en/articles/5675653-torus-key-cabinets.md): Streamline key management with the Sine + Torus integration. - [KeyWatcher Cabinets](https://sine.support/en/articles/5675651-keywatcher-cabinets.md): Add key management to your check-in with the Sine + KeyWatcher integration. - [SSO Integration](https://sine.support/en/articles/3197113-sso-integration.md) - [Watchlist Integration - MKDenial](https://sine.support/en/articles/3106263-watchlist-integration-mkdenial.md) - [Watchlist Integration - US Offender Search](https://sine.support/en/articles/2983400-watchlist-integration-us-offender-search.md): This article describes how to configure the US Offender Search Integration with Sine - [Descartes Visual Compliance Plugin for Sine Workflows](https://sine.support/en/articles/7127139-descartes-visual-compliance-plugin-for-sine-workflows.md): Add restricted parties screening to your requests to visit Workflows ## Customising your Sine Admin account - [Auto Check-in \(Admin\)](https://sine.support/en/articles/3573171-auto-check-in-admin.md): This article explains how to set up auto check-in for mobile users at your site - [Printing a site poster for QR check-in](https://sine.support/en/articles/2667979-printing-a-site-poster-for-qr-check-in.md): Automatically generate a site poster for QR check-in with the Sine Prp mobile app. - [Watchlists Setup & Configuration](https://sine.support/en/articles/2642199-watchlists-setup-configuration.md): This article describes how to get started with Sine Watchlists \(Previously Sine Checklists\) - [Pre-fill Form Expiry](https://sine.support/en/articles/2770540-pre-fill-form-expiry.md): This article explains how to set your check-in & check-out form expiry duration - [Editing Check-out Forms](https://sine.support/en/articles/2117494-editing-check-out-forms.md): Check-out forms can be used to remind guests checking out to return keys, report any incidents or inform of any end-of-day practices. - [Pass Settings](https://sine.support/en/articles/2121822-pass-settings.md): Customise your passes, and manage check-in requirements and methods for your site and team, across visitor types. - [Notifications Settings](https://sine.support/en/articles/2107194-notifications-settings.md): The notifications feature controls several options related to how and when users will receive E-mail or SMS notifications - [New photo on every check-in](https://sine.support/en/articles/2107168-new-photo-on-every-check-in.md): This feature ensures that returning visitors are required to take their photo again every time they check-in. - [Introduction to check-in forms](https://sine.support/en/articles/2103391-introduction-to-check-in-forms.md): A brief overview of check-in forms with Sine. - [Deliveries fast check-in and notify](https://sine.support/en/articles/2103459-deliveries-fast-check-in-and-notify.md): Quick check-in for couriers on arrival at your site. A designated host will be automatically notified. - [Visitor Types](https://sine.support/en/articles/2103265-visitor-types.md): Visitor types are types of entrants who check-in and out to your Site. - [Creating a Site](https://sine.support/en/articles/2103446-creating-a-site.md): Sites are locations where you use Sine. Guests check into Sites. - [Adding notes to visitor profiles](https://sine.support/en/articles/2103456-adding-notes-to-visitor-profiles.md): Use the Sine web dashboard to add notes to your visitors' profiles for quick reference and communication across your team. - [Editing Check-in Forms](https://sine.support/en/articles/2103400-editing-check-in-forms.md): Customize check-in forms and tailor the experience for each visitor type at your site. - [Scan & Track](https://sine.support/en/articles/2103378-scan-track.md): Use Scan and Track to allocate assets to visitors. - [Staff Check-in](https://sine.support/en/articles/2118610-staff-check-in.md): This guide will get your staff checked in quickly and efficiently. It will detail how to set up your Site just for staff. ## Security and Privacy - [How Secure is Sine?](https://sine.support/en/articles/2106671-how-secure-is-sine.md): View our Security White-paper. - [Setting up multi-factor authentication \(MFA\) for your account](https://sine.support/en/articles/15752995-setting-up-multi-factor-authentication-mfa-for-your-account.md): Add an extra layer of protection to your Sine account with a one-time code at sign-in, on top of your password. - [Terms of Use & Privacy Policy](https://sine.support/en/articles/2106666-terms-of-use-privacy-policy.md): View our Terms of Use & Privacy Policy - [How to set data retention policies for your site](https://sine.support/en/articles/5675511-how-to-set-data-retention-policies-for-your-site.md): Automate the deletion of your site's passes with custom retention periods. - [Roll Call in SinePro](https://sine.support/en/articles/8237044-roll-call-in-sinepro.md): Utilize Sine's Roll Call functionality during an evacuation. - [How to delete your account and accompanying data](https://sine.support/en/articles/8849116-how-to-delete-your-account-and-accompanying-data.md) ## Billing and Plans - [Enterprise plans and pricing](https://sine.support/en/articles/4491521-enterprise-plans-and-pricing.md): Looking to manage multiple sites or check-in more than 150 people per day? Enterprise pricing might be what you need. - [How do Sine plans work?](https://sine.support/en/articles/2106668-how-do-sine-plans-work.md): Everything you need to know about features, check-in volumes and more! - [How do plans work for Sine Workflows?](https://sine.support/en/articles/4496419-how-do-plans-work-for-sine-workflows.md): Sine Workflows is our powerful compliance tool. It can be added to any Sine Core plan of a corresponding size. - [Discounts for educational institutions and not for profits](https://sine.support/en/articles/4491533-discounts-for-educational-institutions-and-not-for-profits.md): Discounts are available on request, for more information please contact us. - [Making payments via Sine's Billing Dashboard](https://sine.support/en/articles/3190469-making-payments-via-sine-s-billing-dashboard.md): Make payments for your sites and plans from the Sine dashboard. - [How do SMS messages work within the Sine platform?](https://sine.support/en/articles/2103414-how-do-sms-messages-work-within-the-sine-platform.md): SMS can only be sent to individuals, not used for messaging groups of users. For groups, use email or push notifications. - [Payment Methods](https://sine.support/en/articles/11483460-payment-methods.md): How to pay an invoice via credit card or funds transfer ## Common Troubleshooting Solutions - [Manually adjusting the position of your geofence](https://sine.support/en/articles/4913985-manually-adjusting-the-position-of-your-geofence.md): If you are having trouble positioning your geofence to accurately cover your site, this may be the solution for you. - [Data Usage - Cellular iPad](https://sine.support/en/articles/2705459-data-usage-cellular-ipad.md) - [Networks](https://sine.support/en/articles/3106971-networks.md): Sine System WiFi Network Requirements - [Firewall Rules and Whitelisting](https://sine.support/en/articles/2103291-firewall-rules-and-whitelisting.md) - [Login & Password Reset](https://sine.support/en/articles/2106637-login-password-reset.md): Password reset and login details - [SinePoint Pro is not updating changes made in the web dashboard](https://sine.support/en/articles/2103394-sinepoint-pro-is-not-updating-changes-made-in-the-web-dashboard.md) - [Restarting SinePoint Pro on iPad with Guided Access Enabled](https://sine.support/en/articles/2612913-restarting-sinepoint-pro-on-ipad-with-guided-access-enabled.md): Occasionally, problems can occur which can be easily solved with a restart of the SinePoint Pro App on iPad. - [Network Connectivity Issues](https://sine.support/en/articles/2103286-network-connectivity-issues.md) - [Create an Apple ID Without a Payment Method](https://sine.support/en/articles/2103398-create-an-apple-id-without-a-payment-method.md): Part of setting up the iPad to Sine Point Pro is to create, or use an existing, Apple ID. - [Accessing your Activity Feed from Mobile](https://sine.support/en/articles/2597814-accessing-your-activity-feed-from-mobile.md): To access your Activity Feed from your mobile phone: - [Wall Mount Installation Guide](https://sine.support/en/articles/2103379-wall-mount-installation-guide.md): Wall mount your iPad stand. - [Reporting a bug or an error](https://sine.support/en/articles/8347338-reporting-a-bug-or-an-error.md): This article provides instruction on how to report an error or bug on Sine Pro mobile app, SinePoint Pro app and on the Sine dashboard.