iPad versions and operating systems
While the SinePoint Pro may continue to run on older iPads, we recommend using a device manufactured within the last 4 years for the best performance and reliability.
Supported iPad operating systems (iPadOS)
Latest: iPadOS 18
Minimum: iPadOS 15
⚠️ Please note:
Features like FaceCheck, FastTrack and ID scanning will perform significantly better on newer devices. Newer operating systems can also run slowly on older iPads.
Supported iPad models
To run SinePoint Pro, the iPad must support iPadOS 15 or later. This includes:
iPad (7th generation, 2019) or newer
iPad Air (3rd generation, 2019) or newer
iPad mini (5th generation, 2019) or newer
iPad Pro 11" (1st generation, 2018) or newer
iPad Pro 12.9" (3rd generation, 2018) or newer
iPad Pro 13" (M1, M2 or M4 models)
Recommended iPad models
We recommend iPads released within the last 4 years, including:
iPad (10th or 11th generation)
iPad Air 10.9" (5th generation) or newer
iPad Air 13" (7th generation) or newer
iPad Pro 11″ (3rd generation) or newer
iPad Pro 12.9″ (5th generation) or newer
iPad Pro 13″ (M4)
These models offer faster processors and better camera hardware, which improves reliability and speed for key Sine features like visitor photo capture, badge printing, and document scanning.
🛒 Shop all our hardware and stands for recommended iPad models.
Full list of supported iPads and models
Full list of supported iPads and models
Model Name | Screen Size | Chipset | Release Year |
iPad (6th gen) | 9.7” | A10 Fusion | 2018 |
iPad (7th gen) | 10.2” | A10 Fusion | 2019 |
iPad (8th gen) | 10.2” | A12 Bionic | 2020 |
iPad (9th gen) | 10.2” | A13 Bionic | 2021 |
iPad (10th gen) | 10.9” | A14 Bionic | 2022 |
iPad (11th gen) | 10.9” | A16 Bionic | 2024-2025 |
iPad Air (3rd gen) | 10.5” | A12 Bionic | 2019 |
iPad Air (4th gen) | 10.9” | A14 Bionic | 2020 |
iPad Air (5th gen) | 10.9” | M1 | 2022 |
iPad Air (7th gen) | 10.9” / 13” | M2 / M3 | 2024-2025 |
iPad mini (5th gen) | 7.9” | A12 Bionic | 2019 |
iPad mini (6th gen) | 8.3” | A15 Bionic | 2021 |
iPad Pro 11” (1st gen) | 11” | A12X Bionic | 2018 |
iPad Pro 11” (2nd gen) | 11” | A12Z Bionic | 2020 |
iPad Pro 11” (3rd gen) | 11” | M1 | 2021 |
iPad Pro 11”(4th gen) | 11” | M2 | 2022 |
iPad Pro 11”(5th gen) | 11” | M3 | 2023 |
iPad Pro 11” (6th gen) | 11” | M4 | 2024 |
iPad Pro 11” (7th gen) | 11” | M4 | 2025 |
iPad Pro 12.9” (3rd gen) | 12.9” | A12X Bionic | 2018 |
iPad Pro 12.9” (4th gen) | 12.9” | A12Z Bionic | 2020 |
iPad Pro 12.9” (5th gen) | 12.9” | M1 | 2021 |
iPad Pro 12.9” (6th gen) | 12.9” | M2 | 2022 |
iPad Pro 13” (M4) | 13” | M4 | 2024 |
What “supported” means
We actively test and maintain SinePoint Pro on devices running iPadOS 15 through 18. Devices that can’t update beyond iPadOS 14 (or earlier) are not supported. Bugs reported that are based and siloed to older operating systems are not prioritised to fix.
Supported badge printers
Brother QL-720NW
Brother QL-810W
Brother QL-820NWB
Brother QL-820NWBC