Advice and answers from the Visitor and Contractor Management team (Formerly Honeywell Sine)
đź“Ť Honeywell Sine has rebranded to Visitor and Contractor Management
We've rebranded! Visit sine.co/rebrand-faqs for more information
Getting started with Sine
Just started your free trial or setting up Sine for the first time? This is the place for you! If you have any questions, we're always here to help.
Managing your team
Collaborate with team members across your organisation. An introduction to permissions and managing your Sine team — from Admins to Approvers and Viewers.
Companies
Close the vendor compliance loop - help guides and FAQs
AAHosts
Hosts are the users on your account that your visitors arrive to see. Once set up as a Host, they can Invite visitors to your Site and be notified.
Invites, Passes & Check-Ins
Pre-register visitors and contractors for Fast Track access.
Workflows
Take the hassle out of chasing qualifications and keep your workforce compliance up to date. Here you'll learn everything you need to know to master Sine Workflows!
SinePoint Pro for iPad
Available from the Apple App Store. Here you'll learn how to manage your iPad running the SinePoint Pro app.
Sine Pro for Mobile
Check-in to a Site using your mobile or receive a Host notification.
Printing
How to connect your Brother Label Printer
Reporting and Messaging
Run and set auto-reports over your account. Send messages to an individual visitor or a group.
Integrations and Plugins
See how to set-up and use some popular integrations
Customising your Sine Admin account
More detailed customisation and set-up for Admins.
Security and Privacy
View Sine's security and privacy policies.
Billing and Plans
All you need to know about our plans, SMS and data usage for 4G customers.
Common Troubleshooting Solutions
View some common trouble shooting articles and find a fix.