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Common Troubleshooting Solutions

Common Troubleshooting Solutions

View some common trouble shooting articles and find a fix.

Mark avatar Joseph avatar Jamaica Parentila avatar +2
10 articles in this collection
Written by Mark, Joseph, Jamaica Parentila and 2 others

Data Usage - Cellular iPad

Jamaica Parentila avatar
Written by Jamaica Parentila
Updated over a week ago

Networks

Sine System WiFi Network Requirements
Faye avatar
Written by Faye
Updated over a week ago

Firewall Rules and Whitelisting

Joseph avatar
Written by Joseph
Updated over a week ago

Login & Password Reset

Password reset and login details
Mark avatar
Written by Mark
Updated over a week ago

SinePoint Pro is not updating changes made in the web dashboard

Mark avatar
Written by Mark
Updated over a week ago

Restarting SinePoint Pro on iPad with Guided Access Enabled

Occasionally, problems can occur which can be easily solved with a restart of the SinePoint Pro App on iPad.
Joseph avatar
Written by Joseph
Updated over a week ago

Network Connectivity Issues

Joseph avatar
Written by Joseph
Updated over a week ago

Create an Apple ID Without a Payment Method

Part of setting up the iPad to Sine Point Pro is to create, or use an existing, Apple ID.
Mark avatar
Written by Mark
Updated over a week ago

Accessing your Activity Feed from Mobile

To access your Activity Feed from your mobile phone:
Joseph avatar
Written by Joseph
Updated over a week ago

Wall Mount Installation Guide

Wall mount your iPad stand.
Tim Cameron avatar
Written by Tim Cameron
Updated over a week ago
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