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Common Troubleshooting Solutions
Common Troubleshooting Solutions
View some common trouble shooting articles and find a fix.
+3
11 articles in this collection
Written by
Mark,
Joseph,
Jamaica Parentila
and 3 others
Manually adjusting the position of your geofence
If you are having trouble positioning your geofence to accurately cover your site, this may be the solution for you.
Written by
Nick Rivett
Updated over a week ago
Data Usage - Cellular iPad
Written by
Jamaica Parentila
Updated over a week ago
Networks
Sine System WiFi Network Requirements
Written by
Faye
Updated over a week ago
Firewall Rules and Whitelisting
Written by
Joseph
Updated over a week ago
Login & Password Reset
Password reset and login details
Written by
Jamaica Parentila
Updated over a week ago
SinePoint Pro is not updating changes made in the web dashboard
Written by
Mark
Updated over a week ago
Restarting SinePoint Pro on iPad with Guided Access Enabled
Occasionally, problems can occur which can be easily solved with a restart of the SinePoint Pro App on iPad.
Written by
Joseph
Updated over a week ago
Network Connectivity Issues
Written by
Joseph
Updated over a week ago
Create an Apple ID Without a Payment Method
Part of setting up the iPad to Sine Point Pro is to create, or use an existing, Apple ID.
Written by
Mark
Updated over a week ago
Accessing your Activity Feed from Mobile
To access your Activity Feed from your mobile phone:
Written by
Joseph
Updated over a week ago
Wall Mount Installation Guide
Wall mount your iPad stand.
Written by
Tim Cameron
Updated over a week ago