The following need to be allowed through any corporate firewall for the operation of Sine Pro.
@sine.co is our business email address, and our service emails come from @em.sine.co. The fixed IP address for our third-party SMTP service is 220.127.116.11.
You need to whitelist both @sine.co and @em.sine.co to allow the operation of Sine.
As Sine uses CloudFlare, the IP addresses of these services are not fixed and may change at any time. Please see our security whitepaper for more information.
We use Apple push notifications for updating the iPad settings, broadcasting messages sent from the dashboard, alerting iPhone users of geofence events and more. If you are having trouble receiving push notifications from Sine, please see this guide.
Whitelisting the below ports and services may also be required to ensure the Sine provided iPad can be managed and updated whilst connected to your network
Ports that may need opening on the firewall to the 17 Class A range (18.104.22.168/8)
TCP port 5223 for communication with the APNsM
TCP port 443 as a failover access to the APNs if 5223 can’t be accessed
Ports that need opening for MDM access
TCP port 2195: sending messages to the APNs
TCP port 2196: connection to the APNs for feedbacks
ppq.apple.com – for corporate apps
ocsp.apple.com and ocsp.verisign.net – for certificates
evintl-ocsp.verisign.com and evsecure-ocsp.verisign.com – certificates and authentications during device restore and activation
*.phobos.apple.com – iTunes content
deimos * .apple.com – iTunes U content
*.aaplimg.com – Apple Content Delivery Network
*.akamaiedge.net and * .akamaitechnologies.com – content delivery network
*.edgesuite.net and * .llnwd.net – content delivery network (cache)
*.mzstatic.com – illustrations of the blinds (covers, extracts, icons …)
appldnld.apple.com – firmware iOS
ax.itunes.apple.com – searches
gs.apple.com – iOS Signature Validation
mesu.apple.com – iOS updates
su.itunes.apple.com – app updates
itunes.apple.com – iTunes Services
buy.itunes.com – validation of credit cards and accounts – metrics.apple.com: statistics
gateway.push.apple.com – sending notification to the APNs
feedback.push.apple.com – send feedback to the APNs
*-courier.push.apple.com – APNs for all iOS push notifications
The following Sine IPs should be whitelisted when working with webhooks and some Access Control integrations: