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How do I set up my iPad for the first time?
How do I set up my iPad for the first time?

Setting up your iPad for Sine is fast and easy. Whether you are using an Apple ID, Sine MDM or your own MDM.

Stacey Avery avatar
Written by Stacey Avery
Updated over 3 months ago

There are three different setup options, the best option generally depends on the size of your organisation and your security and management requirements.

  1. Self-Managed: Install the Sine App from the App Store using an Apple ID.

  2. Sine MDM Managed: Your iPad is enrolled into Sine MDM and the Sine Point Pro app is deployed and updated automatically. Automated or Manual Enrolment.

    1. If your iPad is purchased from Sine and you have also purchased Sine MDM, your device will likely be automatically enrolled and ready for you to set up.

    2. If you previously purchased an iPad from Sine and want to add Sine MDM you may be able to and have your device automatically enrolled and ready for you to set up.

    3. If your iPad was purchased elsewhere your iPad can be manually remotely enrolled

  3. Self MDM Managed: Your iPad is enrolled into your own organisation's MDM and the Sine Point Pro app is deployed and updated automatically.

Follow the steps below to get started:

Self-Managed setup using Apple ID

An Apple ID is required to download Sine Point Pro.

Learn More

  1. Turn on your iPad by holding the power button or by connecting it to it's power adapter, which will make it turn on.

  2. Press the Home button to enter the language selection menu and select the relevant language.

  3. Select your country or region.

  4. Choose: Set Up Manually.

  5. Connect to your chosen WiFi network by selecting the network name from the list and entering the password.

    Alternatively, insert your SIM card to use a cellular internet connection instead.

  6. Allow the device time to complete the activation process.

  7. When prompted about Privacy, press Continue.

  8. Skip setting up Touch ID. Choose: Set Up Touch ID Later > Don’t Use.

  9. We recommend not setting a passcode. Choose Passcode Options > Don’t Use Passcode > Don’t Use Passcode.

  10. Choose: Don’t Transfer Apps & Data.

  11. Apple ID: If you enter an Apple ID here, this will enable Activation Lock on this iPad.

    ⚠️ Activation Lock associates the iPad with an Apple ID.

    If the device is stolen the Activation Lock can only be removed by using the original AppleID and password.

    This can make things tricky if you cannot access the original Apple ID or its email account. Consider this carefully.

    Sine MDM removes the need for an AppleID on iPad – contact us to learn more.

    You can choose to enter your Apple ID here.

    Alternatively, skip this, choose: Forgot password or don’t have an Apple ID > Set Up Later in Settings > Don’t Use.

  12. If you agree to the terms and conditions, choose: Agree.

  13. Express Settings choose: Continue.

  14. Keep Your iPad Up to Date, choose: Continue.

  15. Location Services choose: Enable Location Services.

  16. Siri is not required, choose: Set Up Later in Settings.

  17. Screen Time is not required, choose: Set Up Later in Settings.

  18. Analytics is not required, choose: Don’t Share.

  19. Choose the appearance you prefer and choose: Continue.

  20. Choose: Get Started.

  21. Open App Store and search for Sine Point Pro. Select Get for the Sine Point Pro app.

  22. The device will now install the Sine Point Pro application. This will take a couple of minutes.


    Now skip ahead to Setup your iPad into Sine Kiosk Mode

Sine MDM Managed - Automated Enrolment

Your iPad will need to already be enrolled in Sine Mobile Device Management to use this installation method.

If your iPad already has the Blue Sine Wallpaper your device is already set up and you can skip to Sine Kiosk Mode instructions.

If you are planning to use an iPad which is not "fresh out of the retail box" and isn't showing the white "Hello Screen", you must first erase it from settings. Do this by choosing: Settings > General > Reset > Erase

All Content and Settings > Erase iPad > Erase.

  1. Turn on the iPad by holding the power button or plugging it into power.

  2. Press the Home button to enter the language selection menu and select the relevant language.

  3. Select your country or region.

  4. Choose: Set Up Manually.

  5. Connect to your chosen WiFi network by selecting the network name from the list and entering the password.

    Alternatively, insert your SIM card to use a cellular internet connection instead.

  6. Allow the device time to complete the activation process.

  7. Remote Management will appear, choose: Next.

  8. Choose: Start Enrolment to proceed.

  9. The device will now configure and install the Sine Point Pro application. This will take a couple of minutes.

Now skip ahead to Setup your iPad into Sine Kiosk Mode

Sine MDM Managed - Manual Enrolment with QR code

You’ll need your enrolment QR code issued by Sine Support to be able to complete the manual enrolment of your iPad into Sine Device Management.

  1. Turn on your iPad by holding the power button or by connecting it to it's power adapter, which will make it turn on.

  2. Press the Home button to enter the language selection menu and select the relevant language.

  3. Select your country or region.

  4. Choose: Set Up Manually.

  5. Connect to your chosen WiFi network by selecting the network name from the list and entering the password.

    Alternatively, insert your SIM card to use a cellular internet connection instead.

  6. Allow the device time to complete the activation process.

  7. When prompted about Privacy, press Continue.

  8. Skip setting up Touch ID. Choose: Set Up Touch ID Later > Don’t Use.

  9. We recommend not setting a passcode. Choose Passcode Options > Don’t Use Passcode >

    Don’t Use Passcode.

  10. Choose: Don’t Transfer Apps & Data.

  11. Apple ID: If you enter an Apple ID here, this will enable Activation Lock on this iPad.

    ⚠️ Activation Lock associates the iPad with an Apple ID.

    If the device is stolen the Activation Lock can only be removed by using the original AppleID and password.

    This can make things tricky if you cannot access the original Apple ID or its email account. Consider this carefully.

    Sine MDM removes the need for an AppleID on iPad to install the Sine App – contact us to learn more.

    You can choose to enter your Apple ID here.

    Alternatively, skip this, choose: Forgot password or don’t have an Apple ID > Set Up Later in Settings > Don’t Use.

  12. If you agree to the terms and conditions, choose: Agree.

  13. Express Settings choose: Continue.

  14. Keep Your iPad Up to Date, choose: Continue.

  15. Location Services choose: Enable Location Services.

  16. Siri is not required, choose: Set Up Later in Settings.

  17. Screen Time is not required, choose: Set Up Later in Settings.

  18. Analytics is not required, choose: Don’t Share.

  19. Choose the appearance you prefer and choose: Continue.

  20. Choose: Get Started.

  21. Open Camera on the iPad and scan the QR code provided to you via email or live chat.

  22. Now press Start Enrolment and then Download Enrolment Profile.

  23. Wait for the prompt to open: Settings to install the profile.

  24. Choose: Profile Downloaded at the top, then choose: Install then Trust.

  25. The device may display a prompt asking you to approve the installation of the Sine Point Pro application, choose Install. This will take a couple of minutes.

Now skip ahead to Setup your iPad into Sine Kiosk Mode

Self MDM Managed

Using your MDM platform to manage devices and deploy the Sine app is recommended for advanced users and IT professionals. Sine Support is unable to assist with the configuration of chosen MDM platform and recommends you contact that provider's support directly.

You can use your own MDM solution to manage your devices and deploy the Sine Point Pro app.

It is recommended to set up Apple Business Manager (formerly DEP - Device Enrollment Program) and enrol your devices. Then have them set up in supervised mode using Automated Enrolment or Manual Enrolment via Apple Configurator.

Then use Apple Business Manager to purchase as many free licenses of the Sine Point Pro application as you need (formerly VPP - Volume Purchase Program).

Commercially available MDM solutions include SimpleMDM, Jamf Pro, Hexnode, Kandji, Intune and Moysle.

Once you have your devices enrolled and your MDM solution setup you can add the Sine Point Pro application to your catalogue and deploy it to your users.

Sine Point Pro application bundle ID: co.sine.sinepoint-ios

Set your iPad into Sine Kiosk Mode

  • Choose Settings > Display & Brightness > Auto-Lock > Never.

  • Choose Settings > Accessibility > Guided Access > On.

  • Choose Settings > Accessibility > Guided Access > Display Auto Lock > Never.

  • Choose Settings > Accessibility > Guided Access > Passcode Settings > Set Guided Access Passcode > enter your chosen passcode.

    (Make sure the rest of your team knows the passcode in case they need to unlock the screen in your absence)

  1. Launch the Sine Point Pro app.

  2. Choose: Ok for Sine Point Pro to access the camera and Allow for Sine Point Pro to send notifications.

  3. Login into your Sine Account using your email address and password and Select your Site.

  4. Setup printing using the printer setup guide.

  5. Triple-click the Home Button or if you have an iPad Pro triple-click the lock button to enable Guided

    Access. This prevents the Sine Point Pro app from being closed. To disable Guided Access at any time, triple-click the button again and enter your passcode. Remember to re-enable it later.

Video Guide

The video below can be used in conjunction with this guide

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