Visitor and Contractor Management (Formerly Sine)

Robert Sterling

Stacey Avery

Zabiualla

How to connect your Brother Label Printer

Printing

Learn how to set up your QL-820NWB Printer to print Sine check-in badges.

Brother QL-820NWB Badge Printer Set-up

Configuring your Brother Label printer using Printer Setting Tool & WiFi

Configure your Brother Printer WiFi Connection using the Printer Setting Tool (Windows)

Basic Setup

This article details how to use your badge to check-out.

Using your Badge QR code to Check-out

This guide outlines how to print badges from the web dashboard, typically used when printing direct from the PC to the printer.

Printing Badges & Passes from the Dashboard

Use this guide to assist with re-connecting a Brother Label printer when connection has been lost.

Re-connecting a Brother Label Printer

This article explains how to connect your Brother Printer directly to the PC via USB.

Connecting the Brother Printer to PC via USB

Troubleshooting & How-to

This article will guide you through the steps to connect your Brother Printer to your Cellular iPad and SinePoint Pro app

Cellular 4G Hot-Spot: Connecting your Brother QL-720NW or QL-810W

Connecting the Brother Printer to PC via Ethernet

This article will guide you through the steps to connect your Brother Printer to your Wi-Fi or 4G and SinePoint Pro app

Wi-Fi Network: Connecting your Brother QL-720NW or QL-810W

Learn how to set up your QL-820NWB Printer to automatically power on

Brother QL-820NWB Badge Printer Enabling Auto Power On

Zacharie Curl

Mark

Advanced Setup

Users checking in to your site with the Sine Pro mobile app can automatically trigger a printed pass.

Mobile or Web Printing

The Print by Visitor Type feature allows you to select which visitor types will get a badge upon a successful check-in.

Print by Visitor Type

You can assign a printer to a specific site and iPad by adding it using its IP address. To do so, just follow these steps:

Assign Printer via IP/AirPrint

What’s my Brother Printer’s IP Address?

Occasionally, printer errors can occur. The solution can often be to reset all printer settings to their factory default.

Resetting the Brother QL-720 NW Printer’s Network Settings

Reloading labels in your Brother Label Printer

Printer Tips

For users connecting Brother QL Printers to enterprise networks using IEEE 802.1x authentication.

Connecting your printer to enterprise networks

The following information is for troubleshooting connecting label printers to networks using Cisco networking equipment.

Label printers on Cisco Networking

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