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Visitor Types

Visitor types are types of entrants who check-in and out to your Site.

Michael Jones avatar
Written by Michael Jones
Updated over 3 months ago

Visitor types can be changed in order to better reflect those guests checking in. Each visitor may have their own settings applied to them in Forms. Each site can have up to 15 unique visitor types.

Editing visitor types

To access Visitor Types settings:

  1. Click on Locations from the side menu.

2. Select the Site for which you would like to edit visitor types.

3. Ensure the General tab on the left has been selected.

4. Scroll down to the bottom of the General tab. You’ll see the Visitor Types section.

By default, these will be set to

  • Visitor (Green)

  • Contractor (Orange)

  • Staff (Red)

  • Courier (Purple)

5. To edit these visitor types, click the pencil icon to the right of the ON/OFF toggle. This will open the ‘Edit Visitor Type‘ page.

6. Edit the name and colour of the visitor type, then click Save. The visitor type will then be updated everywhere that the visitor type can be selected including on SinePoint Pro, Sine Pro and the web dashboard.

7. Customise the check-in flows for each visitor type including Host Selection, Company Name and Check-in Forms.

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