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Host and Host Group by Visitor Type
Host and Host Group by Visitor Type

This article details how to setup and use the Host by Visitor Type feature which allows you to set which visitor types need to see Hosts

Tim Cameron avatar
Written by Tim Cameron
Updated over a week ago

Enabling Host By Visitor Type

  1. Click the Locations button from the sidebar

2. Select your desired Site

3. Under General Settings, Scroll down to the Hosts Section and ensure Hosts are enabled

4. To enable hosts for a certain visitor type, toggle the checkbox next to that visitor type

5. Nominated visitor types can also be customised to require the Host to review the guest before they are checked in and receive a printed badge. Enable Host check-in review and select the preferred option per visitor type.

^ Example of Pending Pass

Note: If the invitation required โ†— site setting is off, 'No invitation, host review' will initiate a check-in review for visitors without an invitation; visitors with an invitation will be automatically approved.

Enabling Host Group By Visitor Type

This feature is available for Medium+ plan Core customers. If you have trouble accessing, please contact [email protected] or using the chat bubble in the dashboard.

  1. Under General Settings, navigate to your visitor types and select edit a visitor type.

  2. Select host groups you'd like to exclude from appearing if the visitor selects this visitor type.

Once you've excluded these host groups from visitor types, they will no longer appear as an option on the check-in kiosk, mobile app, web check-in or in dashboard.

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