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Invitations

The Invitations page helps you manage all your guest invitations in one place. This guide explains how to use each part of this page.

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Written by Laura Chapman

Invitations list


Using the title bar


The Title Bar at the top of the page contains buttons for creating and managing invitations:

  • To invite a guest: Click the "Create invitation" button and fill in their details

  • To upload multiple invitations: Click "Upload CSV" and follow the prompts

  • To customize which columns you see: Click the columns button, next to the "Create invitation" button, and check or uncheck boxes for information you want to show or hide

Tip: If you need to see specific information like email addresses or phone numbers, simply check those boxes in the columns menu.

Filtering and searching for invitations


To find specific invitations quickly:

  1. Use the date filters to view invitations for:

    • Today

    • Tomorrow

    • Next 7 days

    • All invites

    • Expired invites

  2. Type in the search box to find invitations by:

    • Guest name or subject line

    • Email address or phone number

    • Invitation status

    • Host name or information

    • Company name

  3. Use the site dropdown to show invitations for a specific location/s only

Tip: You can combine these filters. For example, search for a company name while viewing only tomorrow's invitations


Invitation statuses

The invitation list shows different statuses to help you track pre-registration progress:

  • Invitation Sent: The invitation has been sent to the visitor but they haven't completed pre-registration

  • Fast Track Ready: The visitor has successfully pre-registered by answering check-in questions before their arrival

Tip: If your site doesn't use pre-registration, you can hide this column by clicking then column control, and unchecking the status column.

Pre-registration (Fast Track 2.0) helps reduce check-in congestion by allowing visitors to complete check-in questions before arriving on site. Learn more in our Pre-registration Support Article.

Managing individual invitations


For each invitation in your list:

  1. To check in a guest: Click the "Check in now" button on their invitation

  2. To see more options: Click the menu icon (three dots) to view additional actions

  3. From this menu, you can:

    • Print their badge

    • Send them a message

    • Edit their details

    • Delete their invitation

Tip: You can also edit an invitation by simply clicking anywhere on its row in the list.


Managing multiple invitations

When you select one or more invitations:

  1. The action bar appears with options for selected invitations

  2. To print multiple badges: Click "Print" and choose your badge type

  3. To delete multiple invitations, click "Delete" (you will be asked to confirm)

Setting up invitation required mode

To restrict check-ins to invited guests only:

  1. Go to the Locations tab

  2. Click on the site you want to configure

  3. Select the Passes tab

  4. Scroll down to find the "Check-in requirements" section

  5. Look for the "Invitation required" option

  6. Select which types of visitors must have invitations to check in

  7. Click Save at the bottom of the page

When a guest of any selected visitor type attempts to check-in on site, Sine will check whether they have been invited to your site or not. If they haven’t, they’ll receive a rejection message:

Important: Guests can only check in when their invitation is active - they cannot check in before their scheduled arrival time unless an early check-in window has been configured.

Early check-in window

By default, Sine allows invited guests to check in up to 15 minutes before their scheduled invitation start time.

Site and team administrators can adjust this Early check-in window under their site settings, allowing anywhere between 15-60 minutes to better accommodate guest arrival patterns at your site. Learn how to configure early check-in windows.

Need Help?

Contact Sine Support.

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